Ask a question, and we'll try and give you an instant answer.
Ask a question above or select a section to the left
SMSMost popular FAQs
A
The uses for SMS are endless.
Send SMS from our website to your contacts whenever you need. e.g. company updates, special offers, appointment reminders and Xmas greetings.
A
Sending SMS is a very effective and an extremely low-cost way of communicating with new leads, existing customers & staff. Start sending high quality & fast SMS today.
A
The home location register (HLR) is a central database that contains details of each mobile phone subscriber that is authorized to use the GSM core network. There can be several logical, and physical, HLRs per public land mobile network (PLMN), though one international mobile subscriber identity (IMSI)/MSISDN pair can be associated with only one logical HLR (which can span several physical nodes) at a time.
The HLRs store details of every SIM card issued by the mobile phone operator. Each SIM has a unique identifier called an IMSI which is the primary key to each HLR record.
Another important item of data associated with the SIM are the MSISDNs, which are the telephone numbers used by mobile phones to make and receive calls. The primary MSISDN is the number used for making and receiving voice calls and SMS, but it is possible for a SIM to have other secondary MSISDNs associated with it for fax and data calls. Each MSISDN is also a primary key to the HLR record. The HLR data is stored for as long as a subscriber remains with the mobile phone operator.
A
Hard Bounce:
A hard bounce basically means we sent your email, but the subscriber's server completely rejected it. Typically this is due to the email address not existing.
Soft Bounce:
A soft bounce basically means that the email was successfully sent to the subscribers server and processed, but for some reason it got returned to us. Typically this is due to the subscriber being over their email inbox limit or the their server is temporarily unavailable.
A
It is an SMS route that manages to offer an extraordinarily cheap price by making arrangements outside of the licensed international telecoms companies. It's a shady part of the industry, lurking out there offering tempting and apparently innocent deals on SMS pricing.
But remember you only ever get what you pay for. If you're not getting a deal through volume, how are you getting it?
You may be offered a cheap route and find that your traffic is going via India, Russia or the Far East and getting clogged up on an overloaded connection anywhere in the world!
Beware of the 1p SMS. You know the old adage if a deal sounds too good to be true it probably is.
The standard interconnect fee between networks is circa 3p, so you do the maths. If it's 1p then you can be fairly certain something not entirely legal is going on.
FAQs
A
Submit Support Ticket
Fill out your details below >>
Thank you. Your ticket has been sent.
We will attempt to answer your question as soon as possible.
SMS is Effective
Home Location Register (HLR)
What is the difference between Hard and Soft Bounces?
What is an SMS grey route?
Mass Email Software Advantages
How many emails can I send an hour?
How many emails can I send every month?
What is an email?
How can I contact support?
What is a WYSIWYG editor?
Is there a limit to the amount of campaigns I can run?
Are my emails going into SPAM filters?
How do I save my Excel file as .CSV file?
Why do I have to have an unsubscribe link?
Can I upload my own images?
What is an autoresponder?
Can I send the same email to multiple lists?
How do I send an Email
Can I send out a test of my email before sending it to my subscription list?
What is A/B split testing?
Can I send emails from my own IP?
What formats can I send emails in?
Can I link my Facebook and Twitter account to each email?
Can I save my email designs?
Do your templates cost extra?
How many templates do you have pre-built into your system?
Why should I test my emails before I send it?
Can subscribers sign up to my mailing list from my website.
Can we send your our creative as HTML?
Custom Domain Names for Sending Marketing Email
What is an SMS survey?
What card types do you accept?
How do I cancel my account?
How do I send an SMS text message
Who manages my email unsubscribes?
If I don't have a card, how can I sign up?
Can we tell who has clicked and opened an email?
Bulk SMS Text Messaging Software for Mobile Marketing
Bulk SMS Software
UK SMS marketing software
Do you offer bulk discount for SMS text messaging?
Bulk SMS reduces communication costs
Bulk Mobile Text Messaging encourages greater productivity
Bulk SMS can generate direct revenue
SMS marketing uk
Added-value bulk SMS capability
Reliable Bulk SMS
Bulk SMS encourages greater productivity
Why sms software
B2C data companies uk
What is HLR?
Why is DMARC Important?
UK consumer lists and lifestyle data
Can I export or download my subscriber lists?
Can I edit my lists once I have uploaded my contacts?
How do I important my contacts?
B2B data companies uk
Consumer data providers
Mobile marketing and SMS lists
International Business Data Lists
What is a web server?
How did you acquire the marketing record contact names?
What is HTML?
How Does DMARC Work?
Consumer email address lists
How does DKIM work?
Business data providers
What is an API?
DKIM: What is it, and why do we need it?
How often do you refresh your data?
What is DKIM?
DMARC - What is it?
How do you verify contacts / titles?
DKIM: What are the benefits?
How do I reset my password?
How targeted can you be - do you have a list of
What is SPF (Sender Policy Framework)
What is DomainKeys?
The SPF Relationship with DKIM
Marketing Data options to segment the data by?
What makes your data unique?
Can I update my account settings?
Do you remove or credit duplicates for marketing contacts I already own?
How do you handle inaccurate marketing data?
What is your Marketing Data value add?
Do you cleanse your own data against known spam traps, bad domains, etc?
What geographies do you provide data for?
Is there a minimum volume for marketing data?
How often are your marketing data records licensed for use?
What is the typical delivery, open, and click rate?
How do you obtain your data?
Is the data that you provide opt in? Single or double?
What email client did they use?
How are your lists targeted? Do I need to pay for any filters to refine my list?
Is the data that you provide for sale or for lease?
Individual-level email tracking
Are you consistently removing bounces, opt-outs, spam complaints?
Our email works with any email provider
How can I close or delete my account?