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Service status
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Service restoration in progress

Bringing your services
back online, carefully.

Our team is working around the clock to complete critical upgrades and restore access. Here is the latest progress and when you can expect services to return.

Latest update
Where we are now

Most core systems have been migrated.

We are monitoring stability and completing security checks before returning services to production, in line with our strict internal procedures.

Next full update
All times on this page are UK time (GMT).

Expected service restoration

Current target times

Screen management dashboard

Full access to manage and update screen content.

Final checks

API services

Restoring access for customers using our APIs.

Final checks

Email & SMS broadcasts

Additional supporting systems require further checks.

Further checks
From early next weekWeek commencing 16 November

Public WiFi services

Access will resume once the remaining checks are complete.

Further checks
From early next weekWeek commencing 16 November

These are expected times. Each service will return once the necessary security and stability checks are complete.

Your display screens

Your content keeps playing.

Your screens continue displaying their last configured content while the management dashboard is unavailable.

Account security

No action needed at this stage.

If a password change is required, Ashley will contact you directly as your service returns to production.

Need help in the meantime?

Please contact Ashley through your usual support channel if there is anything we can do to assist.

Ashley Hunt & the teamThank you for your patience.